Do you want to improve your customers' experience? Do you want to offer them better communication and better service? Then allow your customers to leave a comment to each product in cart and satisfy them the most by fulfilling their comments or requests. This extension will help you to achieve that!
The Cart Product Comment extension gives the ability to your customers to leave a comment to each product/item in cart.
Comments are visible on every order in customer's account and in administration area for admin users. Admin users can view customers' comments and take action if needed. Improve your customers' experience and satisfy your customers the best. A better understanding of your customers' behavior and their needs, will help you to increase your sales and improve your store.
Key Features
- Customers can add a comment for each product directly in the shopping cart
- Comments are saved with the order and visible in the customer account
- Comments are available in the administration area for store operators
- Customers can edit comments again during checkout
- Configurable number of rows for the comment textarea field
- Configurable visibility of the comment field
- Configurable maximum character length for comments
- Highlight orders with comments in the admin order grid
- Option to save comments automatically or manually using a “Save” button
