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Cart Product Comment for Shopware 6
Allow your customers to leave a comment to each product/item in cart.
What this extension does
The Cart Product Comment extension allows your customers to add a comment or instruction for each individual product directly in the shopping cart. This is especially useful when customers need to provide additional information such as special requests, personalization details, or delivery instructions for specific items.
Customer comments are automatically saved with the order and are clearly visible both in the customer's account and in the administration area. This enables store operators and staff to easily review customer instructions and take appropriate action during order processing.
By allowing customers to communicate product-specific requests, you improve the shopping experience, reduce misunderstandings, and ensure that customer expectations are met more effectively. Understanding your customers’ needs better can help streamline order processing and increase overall customer satisfaction.
Detailed instructions on how to include product comments in the order confirmation email can be found in the configuration manual.
Key Features
- Customers can add a comment for each product directly in the shopping cart
- Comments are saved with the order and visible in the customer account
- Comments are available in the administration area for store operators
- Customers can edit comments again during checkout
- Configurable number of rows for the comment textarea field
- Configurable visibility of the comment field
- Configurable maximum character length for comments
- Highlight orders with comments in the admin order grid
- Option to save comments automatically or manually using a “Save” button